Help guides
Running a back-to-school party in Canada
Schools set their own start dates. Check the campus calendar, pick the venue first, and plan student pricing, age rules and tax.
Dates and timeline
- Every school sets its own start of term. Labour Day, the first Monday of September, falls on September 6 in 2027. Check your campus calendar.
- Pick the venue first and ask about its capacity and closing time.
- Publish early and keep tickets aside with holds for clubs, sponsors and staff.
- A discount code lets you share a lower price with student groups.
Ticket tiers and pricing
- Prices on a Packdoor site are all in: the ticket price, Packdoor's fee if buyers pay it, and tax.
- You choose per event who pays Packdoor's fee: buyers (the default) or the organizer.
- You can set up early bird, general admission, VIP and code-only ticket types, each with its own minimum and maximum per order, and offer discount codes.
- A tier can open when another is nearly sold out, so you can release tickets in stages.
- The pricing page has a worked example of what a ticket costs.
Sales tax by province
- The venue's province decides the sales tax.
- Ontario HST 13%; New Brunswick, Newfoundland and Labrador and Prince Edward Island HST 15%; Nova Scotia HST 14%.
- Quebec GST 5% plus QST 9.975%; other provinces and territories GST 5%. For a Quebec event, add your QST number in Settings too, unless you are a small supplier for QST.
- If you sell to buyers in Quebec, your site, event information and refund policy must also be available in French. Text you write yourself is yours to provide in French.
- Saskatchewan also has 6% PST on admissions, only if you are GST-registered and hold a Saskatchewan PST licence. BC and Manitoba charge no provincial tax on admissions.
- Packdoor adds sales tax only if you entered a GST/HST number under Settings, Sales tax and turned on "Charge sales tax on this event" (off by default). If you are not registered, you charge none; tick "The prices I enter include sales tax" if your prices already include tax. Not tax advice: ask an accountant.
Ontario's Ticket Sales Act
- The Ontario Ticket Sales Act, 2017 (S.O. 2017, c. 33, Sched. 3) applies to events in Ontario.
- Before tickets go on sale, publicly disclose how the tickets will be distributed (including any presale) and the event's maximum capacity. Put both in the event description.
- The offer must show the total price and a separately itemized list of fees, service charges and taxes; the total price paid must be shown on the ticket. Packdoor prices are all in.
- Do not claim tickets are scarce or selling fast unless it is true. Not legal advice.
Venues
- Search the venue directory for Toronto, Montreal or Ottawa, compare venues and send a request. The venue finder guide shows how.
- A request books nothing until the venue accepts; an accepted request holds the night.
- Check the venue's licence, capacity and curfew with the venue directly.
Age rules
- The event details have a "Minimum age" field.
- The legal drinking age is 19+ in Ontario and most provinces, 18+ in Quebec, Alberta and Manitoba.
- Buyers bring government photo ID when required; the venue and organizer set entry rules and may refuse entry.
- Many students are under the legal drinking age. State the age limit in the event description and make it clear that photo ID is needed.
e-Transfer and door sales
- Card payments use Stripe; Packdoor reviews new organizers first, and card sales need card payments set up.
- Buyers can choose Interac e-Transfer at checkout. Tickets are held for 12 to 72 hours, the window you set, and issued when you mark "Payment received"; unpaid orders cancel by themselves, and e-Transfer carries no Packdoor fee.
- The door scanner works offline and handles walk-ins, door sales and guest lists.
- Re-entry is off by default and can be turned on per event.
Questions
- Can I give students a lower price? Yes: add a ticket type for them, or share a discount code with student groups. See the discount codes guide.
- Can I sell by the group? Yes: see the tables guide.
- Does Packdoor add sales tax for me? Only if you entered a GST/HST number in Settings and turned it on for the event.
- Who pays Packdoor's fee? You choose per event: buyers (the default) or you.
Next steps
Pricing and a worked exampleSales tax guideDiscount codesTablesToronto venuesMontreal venuesOttawa venuesSign up
Still stuck? Use the Help page in your console, or write to us. We reply within one business day.
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