Pricing
What it costs, in real dollars
Every plan sells tickets on your own site, with the whole console. Your buyers see one all-in price; you see exactly what you receive.
The plans
| Plan | Per month | Packdoor fee per paid ticket |
|---|---|---|
| Start | $0 | 7% + $0.99 |
| Grow | $99 | 5% + $0.79 |
| Pro | $299 | 3.9% + $0.49 |
Prices in Canadian dollars, plus applicable taxes. Paid plans are billed monthly and can be cancelled at the end of any month. Free tickets carry no fee. AI agents (MCP) come with Grow and Pro. Pro is done for you: Packdoor staff build your site and brand, and bring in your past events.
What each plan includes
Start
- Everything in “Every plan includes”
- Packdoor fee 7% + $0.99 per paid ticket
- No monthly fee
Grow
- Everything in Start
- Lower fee: 5% + $0.79 per paid ticket
- AI agents: connect Claude or another MCP client to run your account
- From about 165 tickets a month at $20, the lower fee saves more than the monthly price
Pro
- Everything in Grow
- Lowest fee: 3.9% + $0.49 per paid ticket
- AI agents: connect Claude or another MCP client to run your account
- Done for you: we build your site and brand, and bring in your past events
- From about 267 tickets a month at $20, the lower fee saves more than the monthly price
Every plan includes
- Your branded ticket site, on yourname.packdoor.ca or your own domain
- All-in prices with GST/HST, QST or PST worked out by province
- Site, checkout, emails and tickets in English and French
- Door scanner on any phone, with guest list and re-entry; keeps scanning offline
- Interac e-Transfer, box office and cash at the door, with no Packdoor fee
- Refunds, cancelled or moved dates, and a page where buyers get their tickets
- Discount codes, hidden tickets with access codes, and holds
- Add-ons, waitlists and checkout questions
- Emails to ticket holders, and tracking with the Meta Pixel and Google tags
- Team roles and invites, limited to one event or city if you like
- Reports, sales pacing, profit per event and partner settlement
- Payouts to your bank through Stripe; REST API and webhooks
One ticket, worked out
What a $25.00 ticket costs
A $25.00 ticket in Ontario on the Start plan, paid by card:
| Your ticket price | $25.00 |
|---|---|
| Packdoor's fee (7% + $0.99) | + $2.74 |
| HST on Packdoor's fee | + $0.36 |
| Your buyer pays, all in | $28.10 |
| You receive | $25.00 |
On Grow the buyer pays $27.31, on Pro $26.66. You receive $25.00 on every plan.
Want a round price? Choose to pay the fee yourself on an event: the buyer pays $25.00 and you receive $21.90.
For an organizer that is not registered for GST/HST. If you are registered, your own sales tax is added to the buyer's price and you send it to the government.
- Stripe's card fee is paid by Packdoor, out of its own fee, not out of your share.
- Interac e-Transfer and cash sales: no Packdoor fee at all.
- New organizers: each event's card money is paid out 3 days after the event ends. Once 3 of your events have gone without trouble, payouts follow Stripe's normal schedule.
- Packdoor reviews each new organizer before card payments are turned on. Interac e-Transfer works from day one.
When and how you get paid
- Card payments: buyers pay by card, Apple Pay or Google Pay through Stripe. The money goes to the Stripe account Packdoor sets up for you, then to your bank.
- Before cards turn on, Packdoor staff review each new organizer (it keeps fraud off the platform). You add your business details, connect Stripe, and we email you when cards are on. Meanwhile you can build your site, create events and take Interac e-Transfers.
- New organizers: the card money from each of your first 3 events is held until 3 days after the event ends, then paid out. After 3 events without trouble, payouts move to Stripe's normal schedule. Already know us? Ask: staff can move a checked organizer to the normal schedule sooner.
- Interac e-Transfer: buyers send the money straight to you. Their tickets wait for you to mark the payment received.
Compared with Eventbrite and Posh
The fee a buyer pays on top of a $25.00 ticket, before any sales tax on the fee, when the buyer pays the fee.
| Platform | Fee on $25.00 | Buyer pays |
|---|---|---|
| Eventbrite | $3.52 | $28.52 |
| Posh | $3.49 | $28.49 |
| Packdoor Start | $2.74 | $27.74 |
| Packdoor Grow | $2.04 | $27.04 |
| Packdoor Pro | $1.47 | $26.47 |
As published by each company on October 13, 2026: Eventbrite Canada, 3.7% + $1.79 per ticket plus 2.9% payment processing per order, paid by buyers by default; Posh, 10% + $0.99 per paid ticket, which the organizer can pass to buyers (shown here that way). Their prices can change: check their pages.
Sources: Eventbrite, Posh
See it before you sign up
Open a demo organizer's site, or create yours: Start costs nothing until you sell.