What's new
What you can now do with Packdoor, newest first.
Ask the Packdoor chat for help
A chat box on packdoor.ca and in your console answers questions about how Packdoor works. If it cannot answer, it sends your question and the conversation to our team by email.
A status page and a support page
See at a glance whether Packdoor is up, read past incidents, and find how to reach us and how fast we reply.
Easier sign-in
Choose to stay signed in on a device you trust.
To-dos on every event's Plan
Give each task an owner and a due date, mark items as required before an event can go on sale, and get reminder emails when something is overdue. Board columns can be renamed.
Describe a look and get a full theme
The AI site builder can propose a whole theme from scratch, with colours, type and backdrop checked for readability before you see it.
Pay a venue's deposit through Packdoor
Book a venue that accepts instant booking, or pay the deposit a venue asks for, by card. Refunds and payouts to the venue follow clear rules.
Memberships and points
Offer membership plans, members-only ticket types and perks, and a points program that rewards repeat buyers. Points start only once you turn the program on.
Sell on Eventbrite from your event page
Reserve part of your capacity for Eventbrite from the Promote tab. Orders from both sides share the same stock, so you never oversell, and Eventbrite tickets scan at your door.
One inbox for messages from fans
Read and answer messages that arrive by email and Meta in the console, keep notes, and save replies you use often.
A team board
Plan work with your team on cards with checklists, comments and templates, and get a digest or a mention by email.
Venues can connect Google or Microsoft calendars
Venues listed in the directory can connect their calendar so that dates already taken do not show as free.