Support
Stuck, or something looks wrong? Here is how to reach a person.
We reply within one business day.
Ways to get help
- Read the step-by-step guides on the help guides page.
- Signed in as an organizer? Open Help in your console.
- Write to us at info@packdoor.ca. Tell us what you were doing and what you saw.
If you run events
Include your organization's name and the page you were on. Never send a password or a full card number.
If you bought a ticket
Your order page (the link in your ticket email) has your tickets and a refund request. Questions about the event itself go to the organizer named on your ticket.
Report a problem
Something broken? This opens an email to us with the page and the time filled in.