Promoters and referral links

Steps

1. Open Promoters and choose "Add a promoter". Give a name and a tracking code (their link ends with ?ref= and the code). You can add an email, a discount code and a guest list.
2. Under "Commission rules", choose "Add a rule": a percent of net ticket revenue or a flat amount per ticket, for one promoter or event, with an optional cap per order and tiers.
3. Read "Sales by promoter" for results and "Commission and payouts" for what is owed.

Good to know

• Commission is on net ticket revenue after Packdoor's fee and tax. Add-ons and merchandise never count.
• The rule in force at the time of sale is the one applied. Commission is pending until the date ends, then earned, and refunds reverse it.
• Orders from your own team or from the promoter themselves are excluded.
• Packdoor moves no money: you pay promoters yourself.
• Commission rules are on the Pro plan or as an add-on. Referral links without commission work as tracking only: see Reports, Sales, "By referral link".