Help guides
Guest lists and door staff
A guest list lets people in without a ticket. Door staff check in from the scanner, even offline.
Steps
- Open the event and its "Guest list". Add names, or paste several at once.
- For a promoter's list, share its private link. The promoter adds names without an account, up to the cap and cut-off you set.
- On the night, door staff open the scanner, pick the event, search and check people in. "Check in all" does a whole group and "Undo check-in" fixes a mistake.
Good to know
- The Door staff role sees door lists only: names, with no emails or prices.
- Scans are kept when the phone is offline and sync later.
- Lost a phone? Open Team, then "Door phones" to turn it off.
- Reports, "Door lists" has a downloadable list.
Still stuck? Use the Help page in your console, or write to us. We reply within one business day.