Help guides
Ticket types and prices
Each ticket type has a price, a quantity and its own rules. Buyers always see the all-in price.
Steps
- On the event's page, choose "Add a ticket type".
- Enter the name, your price and how many there are. The line under it shows what buyers pay all in and what you receive.
- Optional: a booking fee of your own, a minimum and maximum per order, how many people one ticket admits, and a description.
- For tiers that open one after another, use "Opens when another ticket type runs low".
- To hide a ticket type behind a code, choose who can buy it: only people with the code.
Fees and sales tax per event
- Under "Fees and sales tax" you choose who pays Packdoor's fee: buyers, in the all-in price (the default), or you, so buyers see a lower price.
- Tick "The prices I enter include sales tax" when your prices already have your tax in them.
- Holds keep tickets aside for guests or partners, out of what buyers can buy.
Still stuck? Use the Help page in your console, or write to us. We reply within one business day.