Help guides
Your team
Invite your partners and staff by email, each with a role that gives them what they need and nothing more.
Steps
- Open Team and choose "Invite someone".
- Enter their email and choose a role. To keep them to one city, brand or event, choose it too.
- They get an email; once they sign in with that address, they are in.
The roles
- Owner: everything, including payments and other owners.
- Admin: everything except adding, changing or removing owners.
- Event manager: creates and edits events, sees their sales, and runs the door.
- Order manager: orders, refunds and the box office.
- Finance: orders, sales, Finance and the audit log; records costs and settlement payments, changes nothing else.
- Door staff: scans tickets and checks guests in. Sees nothing else.
Still stuck? Use the Help page in your console, or write to us. We reply within one business day.